Gambling should be entertainment — not a financial strategy, not a way to manage stress, and never a substitute for solving real problems. OxGame builds player protection into the platform from day one, not as an afterthought. These tools and resources are here for you, whenever you need them.
Our Commitment
OxGame is an online gaming platform for adults who choose to participate voluntarily. That word — voluntarily — matters. The moment gambling stops being a choice you make freely, with money you can afford to lose, it stops being entertainment.
Most players who use OxGame enjoy sports betting on Pakistan cricket, PSL T20 matches, live casino games and slots as a form of leisure — in the same way someone might spend money on a cinema ticket or a restaurant in Lahore. They set a budget, they stay within it, and they stop when it is time to stop.
For a small percentage of players, gambling becomes difficult to control. OxGame takes that seriously. This page explains the tools available to you, the warning signs to watch for, and what to do if gambling is causing you or someone you care about any harm.
Age Restriction
OxGame is open to adults aged 18 or older — or the higher minimum age required by the operator's license jurisdiction, whichever applies. Registering while underage is a serious breach of our Terms & Conditions and will result in immediate account closure.
Age verification is conducted as part of the mandatory KYC process. OxGame reserves the right to request proof of age at any point during the account lifecycle. Accounts remain restricted for withdrawals until KYC — including age verification — is successfully completed.
If you share a device with younger family members — which is common in homes across Karachi, Lahore, Islamabad and elsewhere — we strongly recommend taking the following steps to prevent accidental or intentional access to gambling content:
Player Tools
Every tool below is available directly in your Account settings. No support ticket needed to activate limits or take a break. You are always in control.
Set a maximum deposit amount on a daily, weekly or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. This is the most effective single tool for controlling your total spend.
Set a maximum net loss for a given period. Once your net loss reaches the threshold you set, further wagering is blocked for the remainder of that period. This works alongside deposit limits to prevent runaway losing sessions.
Limit how long you can remain logged in during a single session. Once your time limit expires, you are automatically logged out. This is useful for players who lose track of time during a long cricket match or live casino session.
Receive on-screen pop-up reminders at intervals you choose. Each reminder shows how long you have been playing in the current session and your net win or loss position. It prompts you to pause, review, and decide whether to continue.
Take a temporary break from the platform — from 24 hours up to 6 months — without permanently closing your account. During a cool-off period, you cannot log in, deposit or place bets. Marketing communications are also suspended.
Permanent self-exclusion closes your account indefinitely. Once activated, it cannot be reversed. This is the most decisive step available and is designed for players who recognise that gambling has become harmful and they need a complete, permanent break.
Use your registered username and password. Enable 2FA if you have not already done so.
Click your profile icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu.
The dedicated Responsible Gambling section displays all available tools — deposit limits, loss limits, session timers, reality checks, cool-off periods and self-exclusion.
Set the limits and periods that suit your situation. Reductions apply instantly. Increases and removal of limits are subject to the mandatory review delay described within each tool.
If you cannot locate a tool, need to request self-exclusion urgently, or want to speak to a support agent about your situation, use the 24/7 live chat available on every page of the platform.
Warning Signs
Problem gambling can develop gradually and is not always obvious in its early stages. It does not discriminate by income, background or city — it affects people across Karachi, Rawalpindi, Multan and everywhere in between. The first step in addressing it is recognising the signs.
The following are common indicators that gambling may have become harmful. If you recognise several of these in yourself — or in someone you know — it is worth taking them seriously.
If you answer "yes" to several of these, consider using OxGame's tools or seeking external support.
Financial Safety
Only gamble with money you genuinely set aside for entertainment — a budget that, if lost, does not affect your rent, utility bills, food costs, school fees or any other essential household expense.
Before you deposit, ask yourself honestly: if this deposit is entirely lost, will it affect my ability to meet my obligations this month? If the answer is yes — even slightly — do not deposit. Use OxGame's deposit limits to enforce this commitment automatically.
No betting system, strategy or sequence of bets changes the fundamental house edge or long-term expected value of casino games. Sports betting requires knowledge and discipline, but it is not a reliable income stream — particularly for recreational bettors placing occasional wagers on PSL matches or ICC tournaments.
If you find yourself gambling because you need money — rather than for leisure — that is an important signal to pause, use a cool-off period, and speak to someone you trust.
Get Help
If gambling has become a problem for you or someone close to you, reaching out is the right move. Below are the types of support available, alongside how OxGame's own team can assist.
OxGame's 24/7 live chat is available on every platform page. Support agents can activate cool-off periods, assist with self-exclusion, and provide guidance on all responsible-gambling tools — in both English and Urdu.
You will never be pressured to continue gambling when you approach support with a concern. Our team treats all responsible-gambling requests with priority and discretion.
If you believe your gambling is causing harm, speaking with a trained counsellor or therapist is one of the most effective steps you can take. In Pakistan, mental health services are available through private clinics in Karachi, Lahore, Islamabad, Rawalpindi and Faisalabad, and increasingly through online and telephone-based services.
Search for registered psychologists or addiction counsellors in your city, or speak to your general physician for a referral. Gambling-related distress is a recognised psychological concern — professional help is appropriate and available.
Sometimes the most important first step is a conversation with a family member, trusted friend or community elder — someone who can provide honest support without judgment.
Problem gambling often involves shame and secrecy. Breaking that silence — even in a single honest conversation — can significantly reduce the psychological burden and open the door to practical help. You do not have to manage this alone.
OxGame commits to maintaining responsible-gambling tools that are genuinely accessible, not buried in obscure menus. We commit to never using dark patterns that make it difficult to set limits, take breaks, or close an account. We commit to proactively monitoring for signs of problem gambling and intervening early when we identify at-risk behaviour.
We commit to treating all players — whether they are betting on a PSL final from Lahore or spinning a slot game late at night in Karachi — with honesty and respect. Responsible gambling is not a compliance checkbox at OxGame. It is a core part of how we operate.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Online gambling may be restricted or prohibited in Pakistan under the Prevention of Gambling Act, 1977. This page does not constitute legal advice. Users must verify compliance with applicable local law.
Explore OxGame
OxGame's tools are here to keep gambling exactly what it should be — entertainment. Set your limits, use your breaks, and enjoy the platform on your own terms. If you have questions, our FAQ covers the most common responsible-gambling queries.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves risk. Online gambling may be restricted or prohibited in Pakistan. Play responsibly.